Give your residents plain-language tech help — under your own brand

Your residents are struggling with technology — and there’s nobody to help them

Overwhelmed by digital services

Banking apps, Home Affairs appointments, SASSA portals, online shopping — South African residents are increasingly left behind by systems that assume digital confidence they simply haven’t been given. The gap between what services require and what residents know how to do is widening every year.

Vulnerable to scams

SIM swap fraud, vishing calls, fake SASSA messages and WhatsApp scams are specifically targeting older and less tech-confident South Africans. Without education, your residents are exposed. With it, they’re protected.

No affordable community support

Body corporates and HOAs manage buildings, not technology literacy. There has been no practical, affordable way to provide residents with the tech support they need — until now.

Load-shedding makes everything harder

Routers going dark, phone batteries draining, mobile data confusion, surge damage to computers — South African residents face daily technology challenges that no international content library addresses. TechForYou was built here, for here.

Built for South African residential communities of every kind

Sectional title schemes and body corporates

Looking to add genuine, tangible value for residents beyond building management. Technology literacy is one of the most practical benefits you can offer — and one of the most appreciated.

Property management companies

Managing agents who want to offer a meaningful value-add across their entire portfolio under a single agreement. One relationship, up to ten branded developments. The more you manage, the more cost-effective it becomes.

Retirement villages and life rights developments

The highest-demand audience. Older residents benefit most from patient, plain-language technology guidance — and their families notice and value the support. A meaningful differentiator when marketing your village.

Social housing and community organisations

Social housing providers, NPOs and organisations with CSI or community upliftment mandates. Technology literacy is a credible, measurable upliftment programme. We can provide impact reporting to support your BBBEE spend.

A complete technology literacy resource – ready from day one

19 plain-language articles across four modules

Computers and laptops, smartphones and WhatsApp, internet and email, and online safety — all written in plain South African English with no jargon, no assumed knowledge, and SA-specific context throughout.

A jargon buster with 100+ terms explained

The most-bookmarked page on the platform. Every tech word your residents encounter — from “app” to “two-factor authentication” — explained the way a knowledgeable friend would explain it.

An AI chatbot trained on all TechForYou content

Tina, the TechForYou AI assistant, answers residents’ questions in plain language 24 hours a day. She knows when to help and when to escalate — and she’ll never tell a resident their question is silly.

A “Where to start” guide for complete beginners

The entry point designed specifically for people who have never felt confident with technology. Four simple paths, no overwhelm, Tina on standby if they get stuck.

A Real Life Series covering practical SA situations

How to book a flight online. How to get a boarding pass without email or a phone wallet. How to apply for SASSA. How to do your first online banking transaction. Real situations, real South Africans, real guidance.

Monthly content updates

Technology changes. We update the platform monthly — new articles, updated information, new scam warnings as they emerge — so your residents always have current guidance.

Enquiries

If you would like to know more or curious about any of the information provided, please check out our FAQs. Or if you would like to know how the process works, please click on the button below.

Pricing

Simple, transparent monthly pricing. No surprises.

R1 499

/month*

Community

  • Branded subdomain
  • Full Phase 1 content – 19 articles
  • Your development’s logo and colours
  • Jargon buster and Where to Start page
  • Email support
  • Monthly content updates

R2 299

/month*

Estate

Includes everything in Community, plus:

  • Includes everything in Community, plus:
  • Custom domain
  • All four content modules plus the Real Life Series
  • AI chatbot (Tina) branded for your development – available 24/7
  • WhatsApp broadcast kit – ready-to-send messages introducing the platform to residents
  • Welcome letter template for trustees or managing agents to send
  • Priority support – response within 4 business hours
  • Quarterly usage report showing resident engagement

R4 500

/month*

Portfolio

Includes everything in Estate, across up to 10 developments, plus:

  • Central management dashboard
  • Individual branding per development
  • Custom content requests — topics specific to your developments
  • Multilingual content — Afrikaans, isiZulu and isiXhosa on request
  • Dedicated account manager
  • POPIA compliance documentation for your records
  • Impact reporting for CSI and BBBEE purposes
  • Priority onboarding within 3 business days

*All prices exclude VAT. Once-off setup fee of R800 applies to all tiers. Annual payment receives one month free. Additional developments beyond 10 on the Portfolio tier by arrangement.

THE PROCESS

How it works

Why TechForYou

There is no comparable South African product

SA-specific content

Every article was written for South African users. Load-shedding, SASSA, SIM swap fraud, mobile data bundles, the USSD codes for every major network, POPIA — it’s all here. This is not repurposed international content. It was written from scratch for this market.

Community credibility

TechForYou was built inside a South African sectional title development, for real residents, based on real questions and real problems. The content reflects what South Africans actually struggle with — not what a content strategist in another country assumed they might.

The right tone

Every article is written as a knowledgeable neighbour would explain it — not as a manual, not as a corporate training document. No jargon without explanation. No steps skipped. No suggestion that anything is “simple” or “obvious.” Your residents deserve to feel capable, not condescended to.

Frequently Asked Questions

What organisations ask us before signing up

Do residents need to create accounts or log in?

No. The site is completely open — residents simply visit the URL and start reading or chatting with Tina. No registration, no passwords, no barriers of any kind.

What does “branded” actually mean in practice?

Your development’s name, logo and colour scheme appear throughout the site. Residents see your community’s identity, not TechForYou’s. The content and platform are ours — the look and feel is yours.

Do we need any technical knowledge to manage it?

None whatsoever. We host it, update it, maintain the chatbot and add new content every month. Your involvement is sharing the URL with residents — and optionally using the WhatsApp broadcast kit to introduce it. That’s it.

Is the content appropriate for all ages and backgrounds?

Yes — this is precisely what TechForYou was built for. Every article is written with no assumed knowledge, in plain South African English. The platform was developed in a diverse community with residents of different ages, languages and backgrounds and that diversity shaped every content decision.

Can we see a live example before committing?

Yes. TechForYou’s own community site at techforyou.co.za is the live platform. Everything you see there — articles, chatbot, jargon buster, where to start page — is exactly what your residents would receive, branded for your development.

What happens if a resident has a question the chatbot can’t answer?

Tina is trained to recognise when a question is beyond her scope and escalates with a prompt to contact your development directly or WhatsApp the TechForYou support line. For urgent issues — suspected scams, banking problems — she provides immediate guidance and directs to the right authority.

Is there a minimum contract period?

We ask for a three-month minimum commitment to allow residents to discover and engage with the platform meaningfully. After three months, the subscription is month-to-month with 30 days’ notice to cancel.

Can we request content on specific topics relevant to our development?

Yes, on the Estate and Portfolio tiers. If your community has recurring questions about a specific local service, or if you need content in Afrikaans for a predominantly Afrikaans-speaking development, we accommodate this as part of your subscription.

Get started

Request a proposal

Built in the Western Cape · Serving communities across South Africa info@techforyou.co.za · techforyou.co.za