admin@techforyou.co.za

TechForYou

TechForYou

techforyou.co.za

TERMS AND CONDITIONS OF USE

Version 1.0  ·  Effective date: 1 June 2026

Please read these Terms and Conditions carefully before using this website. By accessing or using TechForYou you agree to be bound by these terms.

1. Introduction and Acceptance of Terms

Plain language summary: By using this website you agree to these terms. If you do not agree, please do not use the site.

These Terms and Conditions (“Terms”) govern your use of the TechForYou website located at www.techforyou.co.za (“the Website”), including all content, features, and services available on or through the Website.

The Website is owned and operated by TechForYou (“we”, “us”, or “our”), a business registered and operating in the Republic of South Africa.

By accessing or using the Website in any manner, including but not limited to visiting or browsing the Website, engaging with the chatbot assistant, submitting enquiries, or contributing content, you agree to be bound by these Terms. If you do not agree to all of the Terms, you may not access the Website or use any of its services.

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the Website following any such changes constitutes your acceptance of the revised Terms. The effective date of the most recent version is displayed at the top of this document.

2. Nature of Content — General Information Only

Plain language summary: Everything on this site is general guidance — not professional advice. For banking, legal, medical or financial matters, always consult a qualified professional or your service provider directly.

The content published on TechForYou — including all articles, guides, glossary entries, chatbot responses, and any other material — is provided for general informational and educational purposes only.

Nothing on this Website constitutes, or should be construed as, professional advice of any kind, including but not limited to:

  • Financial or banking advice
  • Legal advice
  • Medical or health advice
  • Information technology or cybersecurity professional advice
  • Investment advice

While we make every reasonable effort to ensure that information is accurate, current and helpful, technology changes rapidly. App interfaces, menu locations, network codes, pricing, government service procedures and other details described in our content may change after publication without notice.

You should always verify important information — particularly relating to banking, government services, and online security — directly with the relevant organisation through their official channels. When in doubt about any financial or security matter, contact your bank or service provider using the number on the back of your card or their official website, not a number found in a message or search result.

TechForYou does not endorse any specific product, service, network provider, application, or organisation mentioned on the Website unless explicitly stated.

3. Limitation of Liability

Plain language summary: We are not responsible for any loss or harm that results from using this site or acting on its content. Use the site at your own risk.

To the fullest extent permitted by applicable South African law, TechForYou, its owners, contributors, employees and agents shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from:

  • Your use of, or inability to use, the Website or its content
  • Any errors, omissions, or inaccuracies in the content
  • Any action taken or not taken in reliance on content published on the Website
  • Any loss of data, income, profit, or goodwill
  • Any unauthorised access to or alteration of your data or device
  • Any third-party conduct or content linked to or referenced from the Website

This limitation applies regardless of whether the claim is based in contract, delict, statute, or any other legal theory, and even if TechForYou has been advised of the possibility of such damages.

In jurisdictions where the exclusion or limitation of liability for consequential or incidental damages is not permitted, our liability shall be limited to the maximum extent permitted by law.

4. Use of the Chatbot Assistant (Tina)

Plain language summary: Tina is an AI assistant trained on TechForYou content. She provides general guidance only. Do not share sensitive personal or financial information in the chat.

The Website features an AI-powered chatbot assistant named Tina, provided through a third-party platform (Chatbase). Tina is trained on TechForYou content and is designed to answer general technology questions in plain language.

By using the chatbot you acknowledge and agree that:

  • Tina’s responses are generated by artificial intelligence and may not always be accurate, complete or current
  • Chatbot interactions do not constitute professional advice of any kind
  • You should not share sensitive personal information in the chat, including ID numbers, banking details, passwords, OTPs or financial account information
  • TechForYou is not responsible for any harm resulting from reliance on chatbot responses
  • Chat conversations may be stored and processed by the third-party chatbot platform in accordance with their own privacy policy

For urgent matters — including suspected fraud, compromised accounts, or financial emergencies — contact your bank or relevant authority directly. Tina is not equipped to handle emergencies and should not be used as a substitute for contacting the appropriate service provider.

5. Intellectual Property

Plain language summary: All content on this site belongs to TechForYou. You may not copy or republish it without permission.

All content on the Website — including but not limited to articles, guides, the jargon buster, graphics, logos, visual design, and the TechForYou brand name — is the intellectual property of TechForYou and is protected under South African copyright law and applicable international intellectual property conventions.

You may:

  • Access and read content for personal, non-commercial use
  • Share links to articles on social media or via messaging platforms
  • Print individual articles for personal reference

You may not, without prior written permission from TechForYou:

  • Reproduce, republish, or redistribute content on any other website, platform or publication
  • Use content for commercial purposes
  • Modify, adapt or create derivative works from our content
  • Remove or obscure any copyright notices or attribution

Requests for permission to reproduce content should be directed to info@techforyou.co.za.

6. White-Label Licensing

Plain language summary: If you use TechForYou as a white-label service for your development or organisation, a separate written agreement governs that relationship.

TechForYou offers white-label licensing of its platform and content to residential developments, body corporates, retirement villages, property management companies and other organisations (“Licensees”).

White-label use of the TechForYou platform is governed by a separate written licensing agreement entered into between TechForYou and the Licensee. These general Terms and Conditions apply to all users of white-label instances of the platform in addition to any specific terms in the licensing agreement.

Licensees may not:

  • Sublicense, resell or transfer their licence without written consent from TechForYou
  • Modify or remove TechForYou’s core content without written consent
  • Represent TechForYou’s content as their own original work
  • Use the platform for purposes other than community technology education

Enquiries regarding white-label licensing should be directed to info@techforyou.co.za.

7. Third-Party Websites and Services

Plain language summary: We sometimes link to other websites. We are not responsible for what happens on those sites.

The Website may contain links to third-party websites, applications, or services — including but not limited to government portals, banking websites, app stores, and external resources referenced in our content.

These links are provided for your convenience and information only. TechForYou does not control, endorse, or accept responsibility for the content, privacy practices, or availability of any third-party website or service. Accessing third-party websites is at your own risk.

We encourage you to review the terms and privacy policies of any third-party websites you visit.

8. Acceptable Use

Plain language summary: Please use this site honestly and respectfully. Don’t try to abuse or misuse it.

By using the Website you agree not to:

  • Use the Website for any unlawful purpose or in violation of any applicable South African or international law
  • Attempt to gain unauthorised access to any part of the Website or its underlying infrastructure
  • Transmit any harmful, offensive, defamatory, or fraudulent content through the Website or chatbot
  • Use automated tools, bots or scrapers to extract content from the Website without prior written consent
  • Impersonate TechForYou or any member of its team
  • Interfere with or disrupt the operation of the Website

We reserve the right to block access to the Website for any user who violates these Terms.

9. Privacy and Personal Information

Plain language summary: Your personal information is important to us. Read our Privacy Policy to understand how we collect and use it.

The collection, use and protection of personal information submitted to or collected by TechForYou is governed by our Privacy Policy, available at www.techforyou.co.za/privacy.

Our Privacy Policy is incorporated by reference into these Terms and forms part of the agreement between you and TechForYou. By using the Website you also agree to the terms of our Privacy Policy.

TechForYou processes personal information in compliance with the Protection of Personal Information Act 4 of 2013 (POPIA) and any applicable regulations made thereunder.

10. Website Availability

Plain language summary: We aim to keep the site available at all times but cannot guarantee uninterrupted access.

TechForYou endeavours to keep the Website available and accessible at all times. However, we do not guarantee uninterrupted, error-free access to the Website and accept no liability for:

  • Temporary unavailability due to maintenance, updates or technical issues
  • Service interruptions caused by third-party hosting, connectivity or infrastructure providers
  • Loss of data resulting from service interruptions

We reserve the right to modify, suspend or discontinue any part of the Website at any time without prior notice.

11. Governing Law and Jurisdiction

Plain language summary: South African law applies. Any disputes will be handled in South African courts.

These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of South Africa.

Any dispute arising from or relating to these Terms, the Website, or your use of any TechForYou service shall be subject to the exclusive jurisdiction of the courts of the Republic of South Africa.

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, that provision shall be severed and the remaining provisions shall continue in full force and effect.

12. Contact Details

If you have any questions about these Terms and Conditions, please contact us:

TechForYou

Website: www.techforyou.co.za

Email: admin@techforyou.co.za

TechForYou  ·  techforyou.co.za  ·  Plain-language technology help for South Africans